Cancellation policy

Private tours:

For the following experiences:

Vatican Museums and Sistine Chapel; Vatican Museums, Sistine Chapel and St. Peter’s Basilica; Vatican Museums and Colosseum, Roman Forum and Palatine Hill

Cancellations up to 62 days before the scheduled tour date: Full refund.

Cancellations from 61 to 32 days before the scheduled tour date: 60% refund.

Cancellations from 31 to 5 days before the scheduled tour date: 40% refund.

Cancellations less than 5 days before the scheduled tour date: No refund.

For the following experiences:

Castel Sant’Angelo Full Experience; Colosseum, Roman Forum and Palatine Hill; The Christian Rome: San Giovanni, Santa Croce and Sancta Sanctorum; St. Sebastian Catacombs and Ancient Appian Way; Colosseum, Roman Forum and Palatine Hill with Arena Floor; Mosaic Lessons 3 hrs; Colosseum Full Experience Attico; St. Callixtus Catacombs and Ancient Appian Way; The Best Mosaics in Rome, Campidoglio and Capitoline Museums; Villa Farnesina and Trastevere; Mosaic Lessons 2 hrs; Basilica of St. Clemente and Roman Houses on the Celio; The Christian Rome: The Four Major Papal Basilicas; Baths of Caracalla and Circus Maximus; Borghese Gallery and Villa Borghese.

Cancellations up to 32 days before the scheduled tour date: Full refund.

Cancellations from 31 to 5 days before the scheduled tour date: 40% refund.

Cancellations less than 5 days before the scheduled tour date: No refund.

For the following experiences:

Vatican Museums, Sistine Chapel and Bramante Staircase; Vatican Museums, Sistine Chapel, Niccoline Chapel and Bramante Staircase; Exclusive early morning tour of Vatican Museums and Sistine Chapel; Vatican Museums and Sistine Chapel after hour; Vatican Museums, Sistine Chapel and Niccoline Chapel; Clavigero; Santa Maria Maggiore Sunrise Experience, Santa Maria Maggiore Sunset Experience.

No refund is available once the booking has been confirmed.