Cancellation Policy

Private tours:

For the following experiences:

Vatican Museums and Sistine Chapel; Vatican Museums, Sistine Chapel and St. Peter’s Basilica; Vatican Museums Full Experience; Wonders of Vatican Museums; Vatican Museums and Colosseum, Roman Forum and Palatine Hill, Borghese Gallery and Villa Borghese.

Cancellations up to 62 days before the scheduled tour date: Full refund.

Cancellations from 61 to 32 days before the scheduled tour date: 60% refund.

Cancellations from 31 to 5 days before the scheduled tour date: 40% refund.

Cancellations less than 5 days before the scheduled tour date: No refund.

For the following experiences:

Castel Sant’Angelo Full Experience; Colosseum, Roman Forum and Palatine Hill; Colosseum, Roman Forum and Palatine Hill with Arena Floor; Colosseum, Roman Forum and Palatine Hill with Super Sites access; The Christian Rome: The Four Major Papal Basilicas; The Christian Rome: San Giovanni, Santa Croce and Sancta Sanctorum; Santa Maria Maggiore Full Experience; St. Sebastian Catacombs and Ancient Appian Way; St. Callixtus Catacombs and Ancient Appian Way; Walking Tours; Mosaic Lessons 3 hrs; Mosaic Lessons 2 hrs; The Best Mosaics in Rome; Campidoglio and Capitoline Museums; Villa Farnesina and Trastevere; Basilica of St. Clemente and Roman Houses on the Celio; Baths of Caracalla and Circus Maximus; Rome Underground; Exploring Tuscia; Ostia Antica; Ulysse’s Landings; Villa Adriana; Villa d’Este.

Cancellations up to 32 days before the scheduled tour date: Full refund.

Cancellations from 31 to 5 days before the scheduled tour date: 40% refund.

Cancellations less than 5 days before the scheduled tour date: No refund.

For the following experiences:

Vatican Museums, Sistine Chapel and Bramante Staircase; Vatican Museums, Sistine Chapel and Niccoline Chapel; Vatican Museums, Sistine Chapel, Niccoline Chapel and Bramante Staircase; Exclusive early morning tour of Vatican Museums and Sistine Chapel; Vatican Museums and Sistine Chapel after hour; Vatican Museums, Sistine Chapel and Niccoline Chapel; Clavigero; Santa Maria Maggiore Sunrise Experience, Santa Maria Maggiore Sunset Experience.

No refund is available once the booking has been confirmed.